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Viking_Hippie@lemmy.world to Not The Onion@lemmy.worldEnglish · 9 months ago

ISPs say their “excellent customer service” is why users don’t switch providers

arstechnica.com

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ISPs say their “excellent customer service” is why users don’t switch providers

arstechnica.com

Viking_Hippie@lemmy.world to Not The Onion@lemmy.worldEnglish · 9 months ago
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ISPs tell FCC that mistreated users would switch to one of their many other options.

cross-posted from: https://lemmy.world/post/22488573

  • Vertelleus@sh.itjust.works
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    9 months ago

    Where I live I have only one real option, the cable company, unless I want 10 mbps DSL or satellite with high ping and data limits.

    • BeeegScaaawyCripple@lemmy.world
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      9 months ago

      we live two blocks outside the area we can get fiber internet and i’m not bitter about that at all.

      • stringere@sh.itjust.works
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        9 months ago

        Make a friend two blocks over and set up a mesh network to your home! The bandwidth you would siphon would probably go completely unnoticed.

        • BeeegScaaawyCripple@lemmy.world
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          9 months ago

          my friends three blocks over are still on DSL. they don’t even have wifi. if they haven’t gotten fiber yet, no amount of bribery or pleading will change that.

          • stringere@sh.itjust.works
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            9 months ago

            Have you tried a good cajoling?

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