It’s even worse, the structure we have actively discourages them from doing so. Fiduciary responsibility is thrown up as a reason for a lot of things like this and knowingly picking an option that is less profitable on paper even if it’s obviously better long term is inviting questions.
Long-term gains from things like user satisfaction are hard to measure and predict.
That’s why you see these ‘Were you happy with our service?’ questions everywhere. Still, the people who answer these polls are in the minority and a specific subset of respondents, which is bad for statistics.
It’s even worse, the structure we have actively discourages them from doing so. Fiduciary responsibility is thrown up as a reason for a lot of things like this and knowingly picking an option that is less profitable on paper even if it’s obviously better long term is inviting questions.
Remember: Everything is securies fraud
If risk adjusted profits are judged to be greater in the long term, it’s fiduciary responsibility to go for it
Long-term gains from things like user satisfaction are hard to measure and predict.
That’s why you see these ‘Were you happy with our service?’ questions everywhere. Still, the people who answer these polls are in the minority and a specific subset of respondents, which is bad for statistics.
Until a bunch of unknowns and uncertainty are added because no-one knows the future.
And they almost always assume that their actions won’t lead to a decline in users, too.