Customer then writes in the tip amount and signs on the merchant copy
Server takes the signed receipt and enters the tip amount back at the POS
For whatever reason, the USA keeps using their signature, when the technology for pay at the table has been around for decades.
Meanwhile, chip & PIN has been standard everywhere in Canada for the last decade, with some businesses using it for almost another decade prior to that. Mexico wasn’t far behind either, so it’s absolutely possible to adopt better methods.
The server has to manually enter it.
Here’s their bullshit workflow:
For whatever reason, the USA keeps using their signature, when the technology for pay at the table has been around for decades.
Meanwhile, chip & PIN has been standard everywhere in Canada for the last decade, with some businesses using it for almost another decade prior to that. Mexico wasn’t far behind either, so it’s absolutely possible to adopt better methods.
Money. Banks make money on chargebacks and disputes. The bad system makes them money. That’s why we have the bad system. Money. Like always.