• zalgotext@sh.itjust.works
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      1 day ago

      It isn’t toxic* entitlement to seek tech support on the platform the developer offers tech support on.

      Edit: added “toxic” for clarification

        • zalgotext@sh.itjust.works
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          1 day ago

          I meant it’s not “toxic entitlement” like the other commenter I replied to claimed. Edited my original comment to hopefully be clearer.

      • APassenger@lemmy.world
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        1 day ago

        No, but carrying the grudge this long and vocally leaves me to wonder if the story is as crisp as put forth.

        And FOSS die hards put many people off of lemmy early on.

        Seek? Yes. Expect? No.

        • Eagle0110@lemmy.world
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          22 hours ago

          You are the only one here carrying on a grudge and being vocal about it.

          Are you a big fan of FOSS? How much are you going to support FOSS developers today hmmm?

          • APassenger@lemmy.world
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            21 hours ago

            No. Every time FOSS comes up on Lemmy, FOSS adherents remind me why I’d never dip my toe in that mess.

            I use some open source, but I also pay to support it, so I’m not true FOSS. See: Home Assistant. I contribute to the support at times, and I’m familiar with the frustrations - and the need to be consistently cordial. And thick skinned.

            For all you know you’re talking to someone on the spectrum. Perspective matters.

        • zalgotext@sh.itjust.works
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          1 day ago

          Carrying a grudge? “This long and vocally”? Who? How?

          And I’ll say it again - it isn’t toxic entitlement for users to expect to receive support on the platform they’ve been told to use to receive support. I’m not sure how you can argue differently, unless you twist words to the point of meaninglessness.

    • seralth@lemmy.world
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      1 day ago

      Too many FOSS devs are toxically entitled… It ruins things for everyone.

      Remember developers are also users and all users suck.

      This guy’s an a****** and is complaining when people treat him like an a****** he has no need to share his project if he’s free to keep it to himself. But if you go stand on a public Street, share something for free and then b**** at everybody who comes up to you. You’re the problem, not the user

    • bss03@infosec.pub
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      23 hours ago

      It’s more than just FOSS users. It’s “The Internet” in general. At least two of the modding scenes I’ve been in have had multiple developers (and artists and translators) just quit due to their users aggressively complaining about the stuff they give away for free.

      Of course, it doesn’t get that much better when people have to pay for things – ask customer service representatives how much toxicity they see from unsatisfied customers.

      • APassenger@lemmy.world
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        15 hours ago

        Entitled to nothing. Toxic by acting like they are entitled and now a slew of other people are toxic about a FOSS dev.

        But we sure do love FOSS, am I rite?

        It’s like introspection or game theory mean nothing to people…