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10 shannons, that is, 10 bits, each with 50% probability would be equivalent to the amount of information gained from observing an event with 1/1024 chance of occurring, not 1/10. Thats because this unit gets combined multiplicatively. The wikipedia article mentions that if there are 8 possible events with equal probability, the information content would be 3 shannons.
I don’t think they would care about that unless there was a long line and you left no tip.