*This is what I just sent them from their contact page
I switched to Garmin fitness watches in 2013
910xt followed by 920xt, Fenix 3HR, Fenix 5X, Fenix 6X, and now own possibly my last Garmin the Fenix 8X amoled.
I just saw a story about a subscription tier for connect.
total crap that nobody is asking for
If I have to see or dismiss an ad for connect plus in my app that will be the beginning of the end of our relationship
I’m about 90% sure, regardless of ads it will be anyway because it will be hard to convince me that the next set of new watches won’t be directly impacted by a subscription tier. At least one feature the watch(s) would have gotten will be pushed into the pay tier.*
Garmin feedback is taken seriously. You likely will get a response if you added contact info.
Their customer service are top notch. I’ve gotten new watches, bands and free shipping to and from for different issues.
This change is no different than any other company on the planet. Land grabbing for AI. It’s a paid tier. None of their free or core feature sets have changed at all.
Well, that truly sucks and could lead to me swapping to another brand if it adds ads to upgrade in my connect app.
I paid a lot of freaking money for my watch and included services.
INFACT I am going to email them my opinion on this and warn them I will absolutely leave in one Garmin recorded heartbeat
Edit: I submitted the below response here: https://www.garmin.com/en-US/forms/ideas/. Not sure that’s the best place but that’s where I did it.
*This is what I just sent them from their contact page
I switched to Garmin fitness watches in 2013
910xt followed by 920xt, Fenix 3HR, Fenix 5X, Fenix 6X, and now own possibly my last Garmin the Fenix 8X amoled.
I just saw a story about a subscription tier for connect.
This is EXTREMELY disappointing
I also submitted feedback there. Probably amounts to nothing but you never know.
If 100k people do it could, but ya low expectations for sure
My suggestion is post what you did everywhere people with Garmin watches will see it, encourage others to submit feedback
Garmin feedback is taken seriously. You likely will get a response if you added contact info.
Their customer service are top notch. I’ve gotten new watches, bands and free shipping to and from for different issues.
This change is no different than any other company on the planet. Land grabbing for AI. It’s a paid tier. None of their free or core feature sets have changed at all.
I am really hoping you are right on this. Honestly id rather they don’t give me AI features “for free” seeing as how I don’t want them anyway