I actually don’t pay much attention to 1 or 5 star reviews. It filters out a lot of useless reviews.
If I do look at one stars, I’m usually just looking for trends of people having specific issues. Or if the overall rank is being dragged down by stupidity. For example I saw like five people leave one star reviews in one weekend because the restaurant was closed due to a water main break…
I actually don’t pay much attention to 1 or 5 star reviews. It filters out a lot of useless reviews.
If I do look at one stars, I’m usually just looking for trends of people having specific issues. Or if the overall rank is being dragged down by stupidity. For example I saw like five people leave one star reviews in one weekend because the restaurant was closed due to a water main break…
I do the exact same thing. It also filters out all the bought fake 5 star reviews that will just get harder to detect.