• ByteOnBikes@slrpnk.netOP
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    2 months ago

    I love how they blamed the customers.

    As if they weren’t purposely treating employees like shit and understaffing.

    Over pictures of stores overcrowded with unboxed products, Oliver described dollar stores as “less like functioning stores and more like American Ninja Warrior: Retail Edition”

    “That chaos isn’t a one-off mistake or the fault of those stores’ employees,” he said. “It is the natural end product of how the companies behind these stores choose to operate them. And if you think it can be bad shopping at a dollar store, it is nothing compared to what it’s like working there.”

    https://www.theguardian.com/tv-and-radio/2023/nov/20/john-oliver-last-week-tonight-dollar-stores

    • kent_eh@lemmy.ca
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      2 months ago

      Companies don’t seem to understand that when employees are underpaid they aren’t able to do as much customer spending.

      For all his faults, Henry Ford understood that. If your employees can’t afford your product, you aren’t going to succeed.

      • lolcatnip@reddthat.com
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        2 months ago

        A company’s own employees make up a tiny share of its customers, so it doesn’t matter if their employees are destitute. What we really need is for all companies to pay reasonable wages. Because but no company individually benefits from raising its own workers’ wages, what we need is regulation, like perhaps some sort of “minimum wage” that’s enough to live on. Can’t see that happening as long as Republicans have a say in it, though.

        • ByteOnBikes@slrpnk.netOP
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          2 months ago

          Their comment wasn’t about buying back the company product, it was a measurement of general lifestyle and living.

          The implication is a person who can afford the product they make is one who is also the target audience.

    • givesomefucks@lemmy.world
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      2 months ago

      It’s not just that, while per unit things may be cheaper there, it’s because they sell things in smaller sizes.

      Can never remember if something was John Oliver or Daily Show, but I think Oliver did a show on it this year.

      Like a bottle of shampoo might be a dollars vs $3, but the one that’s a dollar has 1/4 of the shampoo.

      The more you shop at dollar stores, the more money you waste.

      • 9488fcea02a9@sh.itjust.works
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        2 months ago

        The more you shop at dollar stores, the more money you waste.

        And the more waste goes to the garbage… This is why the earth is on fire

    • AmidFuror@fedia.io
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      2 months ago

      “Blaming” is editorializing.

      “While we believe the softer sales trends are partially attributable to a core customer who feels financially constrained, we know the importance of controlling what we can control,” said CEO Todd Vasos in a statement.

      We are selling less in part because our customers have less money is not “blaming the customer.” It’s describing the situation.