• thericofactor@sh.itjust.works
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    22 hours ago

    They can’t send messages out of the blue, you have to contact the company via whatsapp first, after which they have a 24 hour window to reply. Marketing messages are opt in.

    • tiramichu@sh.itjust.works
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      22 hours ago

      I guess that’s part of WhatsApp’s terms of service. Good to know, thanks.

      Either way, my dislike for corporations using closed platforms still stands. I really wish we had some modern, secure and featureful version of SMS - a federated direct messaging system that everyone was on, and yet nobody owned.

    • Tippon@lemmy.dbzer0.com
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      20 hours ago

      I had one of these marketing messages from Amazon this morning. I’ve never contacted them through WhatsApp, and as far as I can remember, have never contacted them outside of their apps. I definitely haven’t contacted them with my phone number.

      They have my phone number, but it’s supposed to be for delivery issues, and I’ve withdrawn all advertising and marketing consent.

      EDIT: I just checked, and I was automatically opted in to WhatsApp marketing, despite having turned off all other marketing 😤

    • zeca@lemmy.ml
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      19 hours ago

      Maybe thats a law where you live but ive definitely been contacted by a bunch of companies through wpp without having contacted them first.