Suppose you park at a public station near where you’re about to do errands. You’re expecting to, and you want to, charge your EV, but when you get out of your EV, and try to tap your card, you see that the charging equipment is broken. What do you do?
Do you leave your car there to make your errands, or do you move out and start looking for another place to park?
I’m not asking about what to do about the broken charging system, who to call, or what app to use to be a good citizen. I’m asking what you would do with the car in the moment.
Report the broken station to its operator so it can be taken out of searches and repairs scheduled. Then get on plug share and find the next station. I don’t public charge often, so I’ve only come across a broken charger that wasn’t listed as broken in plug share once and it was because it was not networked.