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Pro@programming.devM to Technology@programming.devEnglish · 30 days ago

Bank forced to rehire workers after lying about chatbot productivity: Australia’s biggest bank regrets messy rush to replace staff with chatbots.

www.fsunion.org.au

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  • technology@lemmy.world
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Bank forced to rehire workers after lying about chatbot productivity: Australia’s biggest bank regrets messy rush to replace staff with chatbots.

www.fsunion.org.au

Pro@programming.devM to Technology@programming.devEnglish · 30 days ago
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  • technology@lemmy.world
WIN: CBA backflips on customer service job cuts, admits they got it wrong
www.fsunion.org.au
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  • CocaineShrimp@sh.itjust.works
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    30 days ago

    Don’t forget that it costs money to hire someone:

    • Time spent going through resumes,
    • time spent conducting interviews,
    • time spent doing background checks,
    • time spent doing documentation, AANNDD
    • time to train them
    • Sludgehammer@lemmy.world
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      30 days ago

      Eh, they’ll just ask a LLM to do that for them. More efficient that way.

      • Hupf@feddit.org
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        29 days ago

        https://youtu.be/Ng_Bj7tVw78

    • Salvo@aussie.zone
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      29 days ago

      I really hope that all the former employees ask for more money than they were originally on.

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