• 2 Posts
  • 20 Comments
Joined 1 year ago
cake
Cake day: June 12th, 2023

help-circle




  • I work in data analysis and reporting on various feedback systems is part of my regular role. Every company’s data culture is different, so you can’t simply say “X is the reason why they’re doing this”. It could be:

    • Maybe they are incorporating the data into agent/product reviews.
    • Maybe they are trying to guide product & feature development on a quantitative basis
    • Maybe at one point a product manager wanted to be “data-driven”, so a feedback system was set up, but now it’s basically ignored now that they haven’t been with the company for over a year and nobody wants to take ownership of it. But it’s more effort to remove than just leave in place.
    • Maybe it’s used when we want to highlight our successes, and ignored when we want to downplay results we don’t like

    What I’ve found is that there are a lot of confounding factors. For example, I work for a job board, and most people use the Overall Satisfaction category as more of a general measurement of how their job search is going, or whether or not they got the interview, rather than an assessment of how well our platform serves that purpose. And it’s usually going very shittily because job searching is a generally shitty process even when everything is going “right”.




  • I’m starting to come around to the idea that kbin/Lemmy doesn’t need to experience massive amounts of user growth in order to succeed, and I’m not certain that we’d even want anything approaching the userbase that Reddit has. Similar to how not every city needs to be NYC, and some people prefer living in a smaller city.

    I suppose there’s a happy medium between “wow this place is dead” and “the cacophony of voices makes posting here feel like shouting into the void” that we’re shooting for.


  • I dislike the general trend towards platforms feeling compelled to blindly imitate the various interaction mechanisms from platforms. Sometimes I just want to Instagram on Instagram. But then they had to follow-the-leader, so now you can Snapchat on Tiktok, or TikTok on Instagram. Companies are compelled to do many things haphazardly instead of one (or a few) things well.

    This is simultaneously coupled with a growing trend towards disallowing any type of UI customization. You will take our experience and you will like it. How dare you want to turn off our faux Tiktok bullshit that our developers spent so many months plagiarizing.


  • It’s shocking to see how bad they’ve become at what used to be their core function. I mean their brand name became the verb for looking something up on the internet. Now it just returns a useless mix of advertising, blogspam, AI spam, and sometimes-useful reddit results.

    I’m also not quite happy with the search experience due to them constantly moving UI components around randomly. First they started shuffling around the order of the search tabs (All, Images, Videos, Shopping, News) erratically, and now they’ve also decided to also start including what they believe may be related search terms there as well, sometimes.


  • The creator of tildes.net is a former Reddit backend developer, and believes this behavior is likely due to how Reddit caching works (or doesn’t work), rather than an intentional subversion of user intent:

    Yes, this is almost certainly a technical issue. The way reddit caches things probably isn’t the standard way you’re thinking of, like a short-term cache that expires and refreshes itself. There are multiple layers of “cached” listings and items for almost everything, and a lot of these caches are actually data that’s stored permanently and kept up to date individually.

    For example, when you view your comments page, Reddit uses a cached (permanent) list of which comments are in that page. There is a separate list stored for each sorting method. For example, maybe you’d have something like this with some made-up comment IDs:

    Deimos’s comments by new: 948, 238, 153
    Deimos’s comments by hot: 238, 153, 948
    Deimos’s comments by controversial: 153, 238, 948
    If I post a new comment, it will go through each list and add the new ID in the right spot (for example, in the “new” list it always just goes at the start). If I delete a comment, it goes through every list, and removes the ID if it can find it in there.

    One of the problems with this system (which is probably what’s causing @phedre’s issues, and affecting many other people trying to delete their whole history) is that all of these listings are capped at 1000 items. If you already have more than 1000 comments and you post a new one, the 1000th comment currently in the new list gets “pushed off the end”. The comment still exists, but you won’t be able to see it by looking through your comments page, because it’s no longer in that listing.

    Deleting comments also doesn’t cause previously “pushed off” ones to get re-added. If you have 5000 comments, your listing will only include 1000 of them. If you delete 50 of the ones in the listing, your listing now has 950 comments in it. If you delete all 1000 from the listing, your comments page will appear empty, but you actually still have 4000 comments that will be visible in the comments pages they were posted in.

    And this is only one aspect of it. There are also multiple other places and ways that comments are cached—comment trees are cached (order and nesting of comments on a comments page, for all the different sorting methods), rendered HTML versions of comments are cached, API data is probably cached, and so on.

    All of these issues are probably just some combination of all of your posts being difficult to find and access due to the listing limits or certain cached representations of posts not being cleared or updated properly.





  • My guess is that the admin who sent that just copied & pasted the same message they’re sending to other subreddits without editing it first. They have a limited amount of admins, and there are a lot of subreddits that went (and remain) private, so they’re definitely not writing bespoke messages to each and every subreddit.

    I suspect they have some rough templates depending on the scenario each subreddit is operating under:

    • If sub is private > send message A
    • If sub is restricted > send message B
    • If sub is NSFW but not normally > send message C
    • If sub is proposing letting the community vote > send message D


  • The creator of tildes.net is a former Reddit backend developer, and believes this is likely due to how Reddit caching works (or doesn’t work), rather than an intentional subversion of user intent:

    Yes, this is almost certainly a technical issue. The way reddit caches things probably isn’t the standard way you’re thinking of, like a short-term cache that expires and refreshes itself. There are multiple layers of “cached” listings and items for almost everything, and a lot of these caches are actually data that’s stored permanently and kept up to date individually.

    For example, when you view your comments page, Reddit uses a cached (permanent) list of which comments are in that page. There is a separate list stored for each sorting method. For example, maybe you’d have something like this with some made-up comment IDs:

    Deimos’s comments by new: 948, 238, 153
    Deimos’s comments by hot: 238, 153, 948
    Deimos’s comments by controversial: 153, 238, 948
    If I post a new comment, it will go through each list and add the new ID in the right spot (for example, in the “new” list it always just goes at the start). If I delete a comment, it goes through every list, and removes the ID if it can find it in there.

    One of the problems with this system (which is probably what’s causing @phedre’s issues, and affecting many other people trying to delete their whole history) is that all of these listings are capped at 1000 items. If you already have more than 1000 comments and you post a new one, the 1000th comment currently in the new list gets “pushed off the end”. The comment still exists, but you won’t be able to see it by looking through your comments page, because it’s no longer in that listing.

    Deleting comments also doesn’t cause previously “pushed off” ones to get re-added. If you have 5000 comments, your listing will only include 1000 of them. If you delete 50 of the ones in the listing, your listing now has 950 comments in it. If you delete all 1000 from the listing, your comments page will appear empty, but you actually still have 4000 comments that will be visible in the comments pages they were posted in.

    And this is only one aspect of it. There are also multiple other places and ways that comments are cached—comment trees are cached (order and nesting of comments on a comments page, for all the different sorting methods), rendered HTML versions of comments are cached, API data is probably cached, and so on.

    All of these issues are probably just some combination of all of your posts being difficult to find and access due to the listing limits or certain cached representations of posts not being cleared or updated properly.


  • I’ve been a Relay devotee, but Sync is a great app too, and I’m really looking forward to 1-3 months from now when we’ll likely have a wide variety of apps to choose from.

    It just prompts me to pause and consider how poorly Reddit managed to handle this situation. Rather than offer reasonable API terms, or even a normal timeline, which would have been a win-win-win scenario, they’ve:

    • Motivated a large chunk of their userbase to join competing sites
    • Driven their 3rd-party developers away, some of which will be creating apps for those competing sites, likely bringing their users with them
    • Alienated their free labor force of moderators
    • Abandoned their users who have accessibility issues
    • Whipped up the rabble into a mob. The internet loves to grab a pitchfork, for the lolz as much as anything
    • Spun up a monthlong parade of worst media coverage they’ve ever suffered across not just tech media, but all media. Which is really quite staggering accomplishment given their previous controversies.
    • …in the year that they are aiming to IPO.




  • The other significant factor is that even their recently-slashed valuation was based on some degree of projected user growth. If you’re trying to IPO and your growth has flattened, it’s bad bad news. If your engagement numbers are actively moving backwards, that’s catastrophic.

    Looking at posts per minute seems like a great way to judge the effect though. I anticipate Reddit, Inc. will attempt to downplay the effect by focusing on numbers that take engagement out of the picture, like Monthly Average Users. If you touch the site once in the month, even by absent-mindedly clicking on a Google result, you’d get counted in that for June. And they wouldn’t report the July numbers until August because, golly it’s an incomplete month. And by then, their hope is that the world will have moved on.

    Internally, I’m sure there aware of the impact. But externally, I believe they’ll cherrypick favorable metrics to try and control the narrative for the investing & advertising communities.