https://git.sdf.org/humanacollaborator/humanacollabora/src/branch/master/github.md

Hopefully it’s a chatbot, which can bring interesting opportunities for consumers. If you can trick a chatbot to make a favorable statement, it can be legally binding.

True but Amazon would have done the math to begin with. So a complaint would not cause them to do extra math and complaints are probably unlikely to change their calculation.

I boycott Amazon already but if I were an Amazon customer I would not be motivated to help their business by giving them useful customer feedback.

Nonetheless, the complaint was an important factor here.

IMO not enough people complain. I’m ½ tempted to setup a system that mass prints postcards complaining about the countless enshitification of websites.