

As someone who worked in fast food in quite a few different places it is very common in my experience that orders are marked complete before they really are.
The stats matter to the heads, so the managers keep up the stats to look good. That is why when you go through a drive through and they ask you to pull up? They are wiping that order so it looks as if it was done faster and bringing it to you when it’s really ready.
It’s a classic thing of stats being focused on to the point that the stat is essentially made useless since it gets cheated.
I haven’t worked FF in roughly 10-15 years though, and this was my experience, so grain of salt and all that.



Two other podcasts really worth listening to in my opinion are
Behind the bastards - they write a script telling about the worst people in history, their stories, what they did, how bad the shit they did was. Usually with some dark humor tones.
99 percent invisible - they cover all of the mundane stuff in life and put a spotlight on it. Again, it’s scripted, written, information. Not just blindly talking about x thing, and they usually do interviews with relevant people, too. Its like actual reporting, but on the things you would never have thought should have reporting coverage.