I’m in the USA and have four charging apps. I think you can pay via card at some chargers but I’ve never tried, I only pay with the apps. I use the apps because I review my route beforehand and verify the chargers were used recently, as there are a few dead chargers or chargers that aren’t actually accessible 24/7. I also use the apps because the charger screens/buttons are sometimes fried from being in the sun all day, and my phone is the only way to interface. Then there is the problem of ICE vehicles blocking access, but that seems to be a less common problem as time goes on.
The system sounds a bit better than what you’re experiencing, but I don’t really like it. My main complaint is the chargers are all unattended. It’s not like a gas pump where there’s an employee who can at least put an out-of-order sign on it or perhaps get it working again. If it breaks down there’s no one to ask for help and methheads sometimes steal the charging cable. This creates a situation where I’m not 100% certain I can charge at a location until I get there, which I think is the root of my complaint.
What were you expecting? Two working arms, at least one working eye, and a fair amount of practice is all that’s required. Anyone is capable.
Thanks for posting that link.