$440 Charge For A Wheel Scuff Raises Questions About Hertz's AI Rental Car Damage Scanner - Jalopnik
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Hertz recently started implementing an AI–driven vehicle scanner that scans cars before and after rentals to check for damage and issue associated charges.
  • RotatingParts@lemmy.mlEnglish
    60·
    1 month ago

    AI is going to make customer service so much worse than it is now. Makes me want to be a customer as infrequently as possible.