For those who’re currently looking for a nice new device: shown are (from Top Left to Right):
- NovaCustom (NL)
- Star Labs (UK)
- System76 (US)
- Juno Computers (US)
- UbuntuShop (BE)
- Slimbook (ES)
- Tuxedo Computers (DE)
- Entroware (UK)
- MiniFree (UK)
- Nitrokey (DE)
- Laptops with Linux (NL)
- Purism (US)
Not mentioned but also selling Ready-to-use Linux computer:
- Dell
- Lenovo
Its kinda funny that when I read “hour-long wait calls” I initially thought you were complaining about being on hold for too long. I just couldn’t imagine a scenario where they were helping you the entire time and it was positive lol
Nope, no waiting, sitting on the call with me while we try multiple things and waiting through reboots while he bounced ideas off I believe an internal slack discussion or something. no trying to get off the call or hand me off to meet some arbitrary call time quota.
You even threw the word “wait” in there independently because of your preconceptions of customer support calls