Reporting Highlights

  • Unexpected Role: Flight attendants were told they would fly rock bands, sports teams and sun-seekers. Then Global Crossing Airlines started expanding into federal deportation flights.
  • Human Struggles: Some flight attendants said they ignored orders not to interact with detainees. “I’d say ‘hola’ back,” said one flight attendant. “We’re not jerks.”
  • Safety Concerns: Flight attendants received training in how to evacuate passengers but said they weren’t told how to usher out detainees whose hands and legs were bound by shackles.