like I went to taco bell and they didn’t even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don’t get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.
It’s true, but it’s also because small businesses often suck and exploit their communities, so people just stop shopping there when they have better options.
I’m not sure why so many people have rose colored glasses on for mom and pop stores, but they are just run by people trying to make a profit off of a community same as anyone else.
Some are, some aren’t. Just like how some large corporations do things way more ethically than others. It’s wrong to say that Valve is as evil as Eli Lilly because the former cares much more about consumers, and the latter cares way more about margins. Within my local community, I’ve seen a much higher proportion of businesses that try their best to serve their community, but just like every other business, a good portion just does not care. My theory is that most communities are similar, so mom and pops get a much better rep than large companies.