- Sonos’s botched app rollout is a significant leadership failure, resulting in widespread customer dissatisfaction and technical issues that undermine its brand.
- Over 100 employees were laid off, likely due to the mishandling of the app, reflecting poor leadership priorities and decisions.
- Sonos now faces potential long-term damage to its customer loyalty and market confidence, with upcoming updates needing to address these issues urgently.
Other than the soundbar on my TV, the thing I use it for 90% of the time is an alarm that pays lullabies for my kids from Navidrome. I had to revert the android app and tell everything to never upgrade.