I banned a subscriber from one of my communities today for repeatedly breaking the rules. I also blocked them because I find them aggressive and argumentative and I’m not here for that personally. But what happens when their ban from the community ends and they decide to post in the community again? Will I still see their posts as mod? Will I only see them if someone reports them for breaking the rules again? Do I need to unblock users in order to moderate my community properly? Thanks!

  • SomeoneElse@lemmy.worldOP
    2·
    1 year ago

    I haven’t modded on another site before and I was starting to wonder how people do it! When I initially tried to ban the user I was only offered the option to block them, presumably because no one had reported their comments. That prevented me from seeing the comments that needed to be deleted. I had to unblock the user, report their comments myself (from my mod account, reporting them to me) and then delete the rule breaking comments and ban them.

    For the sake of transparency I’d rather not use a different account to comment on posts in my communities, but if I have to then so be it. I’ll use the same username on a different instance. I feel like I should be able to delete comments or ban subscribers while browsing posts from my mod account though. Reporting comments to myself seem ridiculously inefficient.

    Thanks for your suggestion!

    • BrooklynMan@lemmy.mlEnglish
      3·
      1 year ago

      I just looked at the mod log— ew… I can see what you’re dealing with there. I suggest you just permaban them, as I doubt they’re going to change their behavior. also, keep an eye out for similar comments/commenting styles that might be indicative of alts (alt accounts).

      btw, as mod, you can just ban a user right from their comments— you don’t need to report them yourself!

      also, for more advice/help, you can consult the Lemmy Moderation Support room on the Lemmy Space on Matrix (link in the sidebar!)

      • SomeoneElse@lemmy.worldOP
        2·
        1 year ago

        I thought they were coming at me a bit hard, they just wanted to argue with (and insult) me about anything they could. But tbh I can be a bit sensitive so I held off banning them for longer than I might have done if another user reported them for the same thing. Thank you for the reassurance that I wasn’t being reactionary because my feelings were hurt.

        I don’t know what I’m missing but I can’t see options to delete/ban while browsing. I usually browse from IOS apps and open lemmy in my phone browser to mod but I used my laptop for this and still couldn’t see it. Also, I’m only given the option to ban for a set number of days, there’s no permaban option. Do I just put a high 4 digit number in?

        I will definitely join the mod support you mentioned, and again, thank you for your help!

        • BrooklynMan@lemmy.mlEnglish
          1·
          1 year ago

          if you click this:

          you get this:

          this is from the community I moderate on lemmy.ml. maybe it’s different for communities on lemmy.world?

          • SomeoneElse@lemmy.worldOP
            2·
            1 year ago

            I don’t. On safari iOS and chrome on MacBook I click the three dots and see this:

            There’s only the option to block or report, not remove or ban. I tried it on more than one comment. Interestingly I am given ban and remove options on the Lemmios app:

            These are using the same account, viewing the same thread on the same community. Maybe it’s a lemmy.world problem?

            • BrooklynMan@lemmy.mlEnglish
              1·
              1 year ago

              it must be a lemmy.wold thing. each instance does things a little bit differently, but, hey, at least you found a shortcut with the app!