• Neato@ttrpg.network
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    9 months ago

    If they were sorry they should figure out the downtime and pay prorated rates back to every affected customer.

    • saltesc@lemmy.world
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      9 months ago

      When my internet goes down, my provider unlimits my phone so I can hotspot the house through 5G still. If I go out, the modem switches to a backup 4G they unlimit too. If it takes a few days, they start throwing the refunds or free month at me. I’ve actually told them I’m not too upset and away for the weekend, so they don’t have to go above and beyond.

      Communications regulators. Only for us evil “socialist” countries.