i tried to update my credit card so they won’t send me daily fucking emails that i “owe” them $30 (because a gym membership definitely needs to be a cOnTraCt, sure, sure), but the website didn’t work, so I tried calling their “automated” system, whereupon after entering my info to the robot, it gave up and connected me to a guy who i had to speak do and do it all over again.
then they made the poor guy literally ask at the end ‘are you satisfied with my service today’
I had to close my bank account to cancel mine. I moved and didn’t want to head all the way back to go in person to cancel. They wouldn’t accept a cancel request online or over the phone. Why is it always gym memberships that want to be next to impossible to cancel?