In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.
Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.
As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.
ZSSK seems to think the same:
No indication there’s no windows (same for the single seat at the end) during selection. In the cart it even mentions the window. You just… gotta know the train already.
The image is stolen from this video, I don’t have one: https://www.youtube.com/watch?v=OGXdAn54eAc
Hey, I also bought a ticket where the description said “seat next to the table”, and there was none, though to be fair the diagram did not show it, just howering the mouse above the seat did. Also 1st class in that case.