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Not The Onion@lemmy.worldEnglish · 10 months ago

AI Customer Service Bot Disabled After Trashing Company Using It

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AI Customer Service Bot Disabled After Trashing Company Using It

ylai@lemmy.ml to

Not The Onion@lemmy.worldEnglish · 10 months ago

cross-posted to:
nottheonion@kbin.social

The package delivery company DPD's AI chatbot was caught swearing at customers -- and even insulting DPD itself.

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10 months ago
A nitter bot would be cool.

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