It has been the sensible order of choosing the source account then choosing the destination account. Now they’ve switched it to where you have to first choose the destination account then choose the source account.
I understand this shouldn’t be a big deal but my brain just absolutely rejects it and even knowing full well they’ve made the change on several occasions I’ve moved money the wrong way. Sometimes without even realizing it for days.
I don’t think this is simply a muscle memory thing that I’ll eventually get used to; I feel like it’s fundamentally nonsensical and I’m curious if it’s just me. Or am I just being a stubborn old man stuck in his ways?
We have very different brains in regards to this subject.
When I pay for something (moving money) the first thing to do is choose the source. Cash, credit card, venmo, etc. Only once I’ve decided that can I pick where to move it… The cashiers hand, credit card machine, scan a venmo barcode, etc.
It’s funny, in all your examples, the need to pay comes first, then your selection of the source.
Like the cashier extends his hand, so the destination is clear, then you think about the source. The credit card machine is clear, then you choose which of your cards to use. The venmo scanner is there, then you choose how to fulfill that.
I think you’re adding more layers to this than what is actually required.
To move money from a to b. Not why it needs to be moved.
To pay a cashier you need to get your money/payment first. That’s the source. Handing it to the cashier is the destination.
Everything else you’ve mentioned is a why and has no bearing on the movement of payment.
That’s my…O2 anyway
It’s not a perfect example. The need to pay sort of starts as soon as you put something in your shopping basket. I’m not transferring money to the cashier unless it’s cash – otherwise it goes somewhere else and eventually the store gets it.
It’s just a thought experiment about something reasonably similar, and the similarities for me start after everything is rung up and it’s time to move money.
I wonder if at least some of it come from western writing: from left => destination right
It affects a lot of descriptions that we use in the west
Alternatively, you go to a store and decide you want to buy something. Now that you know what you want to buy are you doing to use cash, card, or barter?
A reasonable point.
Counterpoint: When I want to buy something, I first go to where the thing is; not where I wish it was.
I think that my flow is far more natural… But suffice to say I wouldn’t switch it on you either way
I looked at three of the banks/brokerages I use and the results are interesting!
The brokerages present you with step by step screens, and first have you choose the “to” account. Then you click ‘Next’ and choose the “from” account.
My bank presents them on the same screen, going top down. On top you pick the “from”, and below it you select “to”.
So, despite my strong opinion, apparently there hasn’t been any consistency in my experience, granted I don’t transfer money very often.
Yeah, it’s basically a UX issue. You can make either one seem more natural depending on how you present it, although if I’m transferring money I probably care more about where it’s going