Just me venting:

So I noticed I was getting spammed with crypto Shit on discord. Turns out my friends hotmail got hacked. He didnt have Access to the Account no more and turned to microsoft. Their response was just straight up bullshit because I am so sure that they can try harder but chose not to.

Yes its not unexpected but seeing it Live is a whole another level of disgusting Business practices. Especially the Part where They Tell him that he should buy minecraft again instead of offering a key or something like that. I know That They cant access one Drive really Unless they have a backdoor key but still straight up scummy to Tell him Theres nothing they can do regarding his Account and that his onedrive data is lost.

Edit: I noticed a Lot of people saying its Fake and honestly idk if it is cause he didnt send me the Screenshot with the Mail included and I didnt ask. This is just the sc he sent me and honestly knowing ms and him is all I need personally. I do get some of the doubts tho, yea and I already wondered whether he was writing to a scammer but I didnt question it. Believe what yall will but I dont think its that unbelievable that ms wont bother with „small stuff like that“

  • porous_grey_matter@lemmy.mlEnglish
    4·
    2 days ago

    its from my friend so thats all I need personally

    You think it’s literally impossible that your friend would be fooled into thinking the email was from Microsoft when it wasn’t?

    • Shrouded0603@feddit.orgOPEnglish
      1·
      2 days ago

      No I dont but why shouldnt it be possible to believe he didnt and microsoft is just being microsoft again?

          • curbstickle@anarchist.nexusEnglish
            2·
            2 days ago

            Lots of people here know Microsoft support services quite well.

            This is not Microsoft. Your friend is being scammed. If he gave them any information about himself, that information is now in the hands of scammers.

            So many people have been trying to explain this to you, I dont know why you keep brushing it off. This is not an email from MS support. This is an email from a scammer. Your friends credit card info or identity are either about to be or have already been stolen.

            • Shrouded0603@feddit.orgOPEnglish
              11·
              2 days ago

              I already Said I found it weird. But there is nothing wrong with believing my friend actually managed to contact Microsoft right. You dont know 100% if its an actual scam mail and neither do I. It is likely yes, but I just had faith and I dont see why you make it seem like it is 100% a Fake, even if not unlikely.

              But just for the sake of it and bc yall got me more curious i decided to ask him for the sender of the mail and now im waiting for a reply

              • curbstickle@anarchist.nexusEnglish
                3·
                2 days ago

                I get a lot of messages from MS - across a variety of their products - for the work I do. They are very standardized.

                This does not resemble any email I have ever received from MS, but definitely resembles emails I’ve seen with scammers. This is why I’ve expressed concern here.

                Its extremely unlikely, and the reason so many keep pointing this out is to make sure your friend safeguards their information, thats all. Having seen these situations before, I can also tell you about the very, very long legal aftermaths I’ve seen when identities are stolen. It can be years later and something new will crop up.

                Assuming its MS is risky, and I hope you understand that people are really just trying to be helpful about this because we are (unfortunately) familiar.

                • Shrouded0603@feddit.orgOPEnglish
                  1·
                  2 days ago

                  I still get it 100% but that is the thing, I am as clueless as anybody else in These threads. I haven’t seen the Full email, he only sent me the screenshot where I blurred out his user. The only thing that differenciates me from the (other) skeptics is that I want to believe in that he did not send a mail to a scammer and used a correct mail adress instead. It is Not pragmatic I know but I dont think its that hard to understand that I want to think that he didnt Fall for a scam (again?).

                  In any case thanks yall for the concerns on his behalf and the Input of yall will definitely make me press him for more details regarding his mail Exchange.

                  • curbstickle@anarchist.nexusEnglish
                    1·
                    1 day ago

                    I want to believe my mom won’t fall for a scam.

                    Experience tells me she absolutely will.

                    I want to believe my coworkers won’t go out and buy gift cards from a text claiming to be one of the partners.

                    Experience tells me they absolutely will.

                    My mom at least calls me now before she puts any personal information anywhere. With the folks at my office, I’m nowhere near as lucky. I have no idea why they buy the gift cards rather than, I dont know, calling one of the partners to confirm, but they do. Its happened four times now. There were very specific instructions given in a presentation, done at least once a year.

                    And yet, it happens.

                    I fully understand hoping for better, but the risk doesnt change. Confirmation is always worth it. They may feel embarrassed being asked, but how much more embarrassed would they be if they got scammed?

                    Just something to keep in mind, hope everything works out for your friend.