Just me venting:

So I noticed I was getting spammed with crypto Shit on discord. Turns out my friends hotmail got hacked. He didnt have Access to the Account no more and turned to microsoft. Their response was just straight up bullshit because I am so sure that they can try harder but chose not to.

Yes its not unexpected but seeing it Live is a whole another level of disgusting Business practices. Especially the Part where They Tell him that he should buy minecraft again instead of offering a key or something like that. I know That They cant access one Drive really Unless they have a backdoor key but still straight up scummy to Tell him Theres nothing they can do regarding his Account and that his onedrive data is lost.

Edit: I noticed a Lot of people saying its Fake and honestly idk if it is cause he didnt send me the Screenshot with the Mail included and I didnt ask. This is just the sc he sent me and honestly knowing ms and him is all I need personally. I do get some of the doubts tho, yea and I already wondered whether he was writing to a scammer but I didnt question it. Believe what yall will but I dont think its that unbelievable that ms wont bother with „small stuff like that“

      • Shrouded0603@feddit.orgOPEnglish
        11·
        2 days ago

        I get why it looks Fake, it looked Fake to me too but I do believe in microsoft bs and its from my friend so thats all I need personally

        • porous_grey_matter@lemmy.mlEnglish
          4·
          2 days ago

          its from my friend so thats all I need personally

          You think it’s literally impossible that your friend would be fooled into thinking the email was from Microsoft when it wasn’t?

          • Shrouded0603@feddit.orgOPEnglish
            1·
            2 days ago

            No I dont but why shouldnt it be possible to believe he didnt and microsoft is just being microsoft again?

                • curbstickle@anarchist.nexusEnglish
                  2·
                  2 days ago

                  Lots of people here know Microsoft support services quite well.

                  This is not Microsoft. Your friend is being scammed. If he gave them any information about himself, that information is now in the hands of scammers.

                  So many people have been trying to explain this to you, I dont know why you keep brushing it off. This is not an email from MS support. This is an email from a scammer. Your friends credit card info or identity are either about to be or have already been stolen.

                  • Shrouded0603@feddit.orgOPEnglish
                    11·
                    2 days ago

                    I already Said I found it weird. But there is nothing wrong with believing my friend actually managed to contact Microsoft right. You dont know 100% if its an actual scam mail and neither do I. It is likely yes, but I just had faith and I dont see why you make it seem like it is 100% a Fake, even if not unlikely.

                    But just for the sake of it and bc yall got me more curious i decided to ask him for the sender of the mail and now im waiting for a reply