Just me venting:

So I noticed I was getting spammed with crypto Shit on discord. Turns out my friends hotmail got hacked. He didnt have Access to the Account no more and turned to microsoft. Their response was just straight up bullshit because I am so sure that they can try harder but chose not to.

Yes its not unexpected but seeing it Live is a whole another level of disgusting Business practices. Especially the Part where They Tell him that he should buy minecraft again instead of offering a key or something like that. I know That They cant access one Drive really Unless they have a backdoor key but still straight up scummy to Tell him Theres nothing they can do regarding his Account and that his onedrive data is lost.

Edit: I noticed a Lot of people saying its Fake and honestly idk if it is cause he didnt send me the Screenshot with the Mail included and I didnt ask. This is just the sc he sent me and honestly knowing ms and him is all I need personally. I do get some of the doubts tho, yea and I already wondered whether he was writing to a scammer but I didnt question it. Believe what yall will but I dont think its that unbelievable that ms wont bother with „small stuff like that“

  • NeatNit@discuss.tchncs.de
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    1 day ago

    I call bullshit. I hate Microsoft as much as the next guy, but this seems fake to me.

    Edit: I initially assumed OP created the fake email deliberately for ragebait. But most other people are assuming OP thinks (or thought) this email was real, meaning it’s a scam email and OP’s friend might be actively falling for the scam. I now agree with this interpretation. Sorry my initial comments were a bit rude.

    • twinnie@feddit.uk
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      2 days ago

      Sounds kinda like MS could tell the account wasn’t being used anymore and decided to kill it off rather than leave it to get hacked again. Still, it’s scary to think that MA might delete my account and I’d lose all my online backups. My daily photos are backed up on there.

      • Lyra_Lycan@lemmy.blahaj.zone
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        2 days ago

        That’s why a lot of folk - okay a tiny amount of dedicated folk - are switching to open source alts or self hosting their own to maximise privacy and actually own their digital media, while keeping some of the comforts of modern technology.

        I use a basic SMB shared drive as my own ‘cloud’, and (Android) FolderSync to periodically sync my phone’s folders to it. I then back up that folder to a memory stick. But I’ve been experimenting with something that gives you the true UX of a cloud service - NextCloud. It’s good. Alternatively OwnCloud

        Microsoft has been making a lot of anti-consumer moves recently, so it feels even more necessary to cut off dependency to them and the other giant megacorps.

        • Shrouded0603@feddit.orgOP
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          2 days ago

          I get why it looks Fake, it looked Fake to me too but I do believe in microsoft bs and its from my friend so thats all I need personally

          • porous_grey_matter@lemmy.ml
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            2 days ago

            its from my friend so thats all I need personally

            You think it’s literally impossible that your friend would be fooled into thinking the email was from Microsoft when it wasn’t?

            • Shrouded0603@feddit.orgOP
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              2 days ago

              No I dont but why shouldnt it be possible to believe he didnt and microsoft is just being microsoft again?

                  • curbstickle@anarchist.nexus
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                    2 days ago

                    Lots of people here know Microsoft support services quite well.

                    This is not Microsoft. Your friend is being scammed. If he gave them any information about himself, that information is now in the hands of scammers.

                    So many people have been trying to explain this to you, I dont know why you keep brushing it off. This is not an email from MS support. This is an email from a scammer. Your friends credit card info or identity are either about to be or have already been stolen.